Technical Support Services Include:

• Software support
• Software installs
• Virus Removal
• DSL installation/support
• Home/Office network setup/support
• Printer/scanner setup
• Some hardware issues NOT SUPPORTED
• Call for other available services

We In an effort to provide quicker and more efficient support to all of my customers we are offering a variety of support packages. Due to our growing customer base and overall support calls, these packages will help us better prioritize our support requests.

Plan 1 - $100 per month ($35 savings)

• Up to 3 hours per month*
• 48 hour response time*
• Supported services listed below

Plan 2 - $150 per month ($75 savings)

• Up to 5 hours per month*
• 36 hour response time*
• Supported services listed below

Plan 3 - $295 per month ($110 savings)

• Up to 9 hours per month*
• 24 hour response time*
• Supported services listed below

Per call - $45 per hour

• You are charged on a per-call basis. You are not charged anything if the problem cannot be resolved. Response time is within 72 hours.